Privacy Policy – Medical 2 Drive

Effective Date: 1st-July-2025

At Medical 2 Drive, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your data when you engage with our services.

1. WHO WE ARE

Medical 2 Drive is a UK-registered medical service provider offering driver medical assessments for DVLA and local authority licensing.

2. WHAT INFORMATION WE COLLECT

When you use our services, we may collect the following types of information:

  • Personal details: Name, date of birth, contact number, email address, home address
  • Identification: Photographic ID (e.g. driving licence or passport)
  • Medical information: Medication details, medical history, GP/specialist letters, optical prescriptions, and D4 forms
  • Booking data: Appointment time, venue, and payment confirmation
  • Technical data: IP address, browser type, and cookies (if using our website)

3. HOW WE USE YOUR INFORMATION

We use your data for the following purposes:

  • To schedule and manage your medical appointment
  • To contact you with updates or queries regarding your booking
  • To complete and submit DVLA or council medical forms
  • To ensure clinical safety and compliance with DVLA medical standards
  • To respond to inquiries and customer service requests
  • To maintain our business records and comply with legal obligations

We will not use your data for marketing purposes unless you give explicit consent.

4. HOW WE STORE AND PROTECT YOUR DATA

Your data is securely stored using password-protected systems and encrypted servers where appropriate. We retain your information only for as long as necessary to fulfill the purpose it was collected for, or to comply with legal and regulatory requirements.

We follow strict procedures to prevent unauthorised access, loss, or misuse of your personal data.

5. SHARING YOUR DATA

We may share your data with:

  • Qualified medical professionals completing your assessment
  • Regulatory authorities such as the DVLA or local councils
  • Trusted third parties assisting with appointment management, form submission, or IT services

All third-party partners are bound by confidentiality agreements and are GDPR-compliant.

We do not sell or rent your personal data to any third party.

6. YOUR RIGHTS

Under the UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Object to or restrict certain data processing
  • Request transfer of your data to another provider (data portability)

To exercise any of these rights, please contact us at the details provided below.

7. COOKIES AND WEBSITE USAGE

Our website may use cookies to improve your experience and analyse performance. You may disable cookies in your browser settings, although this may affect functionality.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect legal, operational, or service changes. Any updates will be posted on our website with the revised effective date.

9. CONTACT US

Email: info@medical2drive.co.uk
Phone: +44 7429916815
Website: www.medical2drive.co.uk